Archive for Organizational Development
Company Best Practice : HR is not allowed to mingle with the employees during break time
Posted by: | CommentsThis inside tip almost made me fall from my chair – literally! WT hell were they thinking? Well, he might have a good reason to implement such moronic policy to his staff, but, was he checking its entirety, its overall impact (pageant or contest?)and long term results? Darn! It takes noob HR to figure out its long term effect should it be implemented – actually, t’was already implemented.
Anyway, more of its “worst practices” are as follows;
- Sr. HR is not allowed to have lunch with the HR Assistant
- HR employees don’t deserve a big increase because HR IS NOT PROFIT GENERATING – my present boss will argue on this, and so am I!
- Executive Assistant to the CEO’s JD includes monitoring the surveillance camera for those HR who violated the above stated policy – she won’t be getting an increase if she keeps on doing that, but mind you the CEO thinks what she was doing was productive.
- Executive Assistant to the CEO is more powerful than the HR Director/Manager – she can even recommend who to fire and when to fire and that includes termination w/o due process. Maybe that’s the reason why they’re having a hard time looking for competent, motivated and engaged HR.
Now, isn’t it HR pros business is people? What about your HR? Is their only function glued to recruitment and other non-strategic administrative function? I just couldn’t imagine why this local BPO survived knowing that these practices are off-tangent to what we believe and understand about HR pros role.
Additionally, I’m not also discounting the fact that this Company is doing something RIGHT because they’ve survived for a couple of years now, but, the thing is – reality of this Company, turn over from agents, to HR Director and Operations Manager have been very rampant for the past months.
So, do you think this Company is doing something good still? That I doubt…
And the reason why HR pros are not allowed to mingle/have lunch/laugh with their employees? Because they were thinking that these employees might not respect HR – this reminds me of my previous HR Manager who once informed me not to get “wild” in one of our Christmas Party because of the same reason. LOL!!!
Good luck to you…
Organization Effectiveness – the experience behind the title
Posted by: | CommentsAnother fruitful weekend. Another page(life) completed but I doubt if I was productive this past few days.
Anyway, I had a great time with old and new acquaintances for the past two days. I never thought I could see their faces again, hence, I’m thanking People Management of Cebu (PMAP) behind the leadership of Chonita Cejas – a mentor of mine – for organizing a fruitful learning session on “Organization Effectiveness”.
Actually, the said event was well represented from different sectors/organizations and industries. If I’m not mistaken a few yuppies from the BPO were there; from Sr. Operations Manager, Operations Manager, Officers and Supervisors. And also, a few came from various industries such as Copper mining Company, Real Estate, Apparel, Research, Technology and the religious sector. I was even amazed that religious sectors (LDS) is now helping their church members to land a job by ushering them to specific job openings from Industry partners. A profound concept of which Convergys have taken advantage of to make ends meet.
With the program, I discovered that what I was doing for the past years was actually the basics/fundamentals in doing OD; from diagnosis, assessment, intervention, etc. it’s just that I was only referring to books, white papers and write-ups without any formal education. Though there were previous discussions from my mentors, it didn’t help that much not until today or these past few months wherein I was able to plot/implement my programs.
Furthermore, aside from being informative, I think the learning session was a mini Convergys conference because almost half of those who joined the learning session were from one Company – Convergys. But then again being an advocate of change for a BPO company it was also beneficial for me since I was able to witness and acquire a few best practices from them. You know, today, when we talk about innovation, it’s not anymore about banging your head for that creative juice to come out but rather it’s about ripping off and duplicating best practices with a twist.
As for the venue, it was just about alright. Although the Convergys group was in high spirits to criticize (in terms of accommodation, food, amenities etc.) in one of the activities, still, they were able to balance it by providing insightful ideas and opinions, but some were really serious in throwing those feedbacks like the likes of (cough) (cough). I’m pretty sure he was not there to audit the entire hotel (management, staffs, amenities etc.) because he was an HR guy who’s armed with a different purpose, but I think he was way too overboard with his comments. Anyway, as they say “you are what you say” so has to deal with it.