Jan
08

Brand Disaster: Cebu Pacific Offers Free Tickets To Save Face

By Rodelio Lagahit

And for “brand disaster” episode of the week, Cebu Pacific Offers Free Tickets To Save Face.

So what’s the story about? According to various sources, “Cebu Pacific, considered as the country’s premier budget airline, Thursday denied charges of discrimination against persons with special needs after reports surfaced that the company’s flight crew attempted to offload a mother and her child who is suffering from Global Development Delay, a condition that delays a child’s ability to acquire motor skills as fast as normal kids. – MB

And what’s CEB’s proposal? Cebu Pacific Offers Free Tickets To Save Face as per Candice Iyog !!! And with the move? Thousands of Cebu Pacific fan members from Facebook expressed their concern and dismayed over Cebu Pacific’s reaction and proposal. Now, you decide. Still flying with Cebu Pacific?

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Categories : Branding, Business
  • Ram sikorsky
    ms. marites, ituloy mo ang laban mo wag ka padadala sa areglo....foul talaga nangyari sainyo... at hindi lang pala ikaw naka ranas ng ganito pangyayari sa Cebu Pac, marami na at hindi lang nag salita....sobrang discrimination talaga nangyari inyo... e2 daw yung sa GT&C nila dapat back to training pati supervisor nila.... sana nga ma suspend permit nila to fly.... mga 3mos.

    (c) the Passenger’s mental or physical state, serious illness, pre-existing medical condition, attitude or demeanor, including his intoxication or impairment from alcohol or drugs (i) poses a hazard to himself, to other passengers, to crew or to property, or (ii) requires special assistance, which if not provided will expose these persons and property to risk and which the Airline justifiably cannot or is unable to provide at the time of the flight;
  • superl0l0
    what would be the best alternative airline?? d0 we really have a g00d ch0ice traveling around the philippines?? yes 0fc0urse we have the RORO..l0l-- G0 cebu pacific fly high.....
  • Name
    FLASH: I JUST HEARD FR ABS-CBN (TV PATROL) FR. CEB. PAC. READ: (PARAPHRASED) "THERE'S NO RULING FOR 'SPECIAL PEOPLE', ONLY FOR PEOPLE W/ MENTAL DISABILITIES" CEB PAC. SHOULD INFORM/CHECK PEOPLE BEFORE ALLOWING THEM TO FLY IF THEY ARE QUALIFIED, NOT WHILE ON BOARD/JUST B4 DEPARTURE THEY WILL LET YOU OUT, THAT'S VERY HUMILIATING!--THAT'S NO. 1, SECOND, THEY REALLY MADE A MISTAKE SINCE IT'S NOT IN THIER MANUAL
  • lalajim
    true. but, it's one mistake. u know?!hay.
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